Operations Management (Paper-9A) CMA Inter Group 2

SECTION A: OPERATIONS MANAGEMENT [70 MARKS]

1. Operations Management Introduction:

• Scope, characteristics of modern operations functions – recent trends in production / operations management.

• Demand forecasting – capacity planning - capacity requirement planning - facility location - facility layout – Resource aggregate planning – Material requirements planning – Manufacturing resource planning – Economic Batch quantity.

• Product Design, Process design - Selection - Product Life Cycle – Process Planning – Process Selection.

• Introduction – Control Measures – Time study, Work study, Method study, Job Evaluation, Job Allocation (Assignment Technique), Scheduling Queuing Models, Simulation and Line Balancing – Optimum Allocaton of resources – Lean Operations – JIT – Transportation Model and Linear Programming Technique (Formulation of equations only).

• Measurement techniques of productivity index, productivity of employee, productivity of materials, productivity of management resources, productivity of other factors – productivity improving methods – TQM basic tools and certification – ISO standards basics.

• Project planning – project life cycle – Gantt charts, PERT and CPM.

• Break down Maintenance – Preventive Maintenance – Routine Maintenance – Replacement of Machine – Spare Parts Management.